Rent the Runway Reviews

Rent the Runway rents designer dresses, clothing and accessories. Based on 2 customer reviews from our shopper community, Rent the Runway's overall rating is 4.50 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.5

2 Reviews

Overall Rating

5 Stars

1

4 Stars

1

3 Stars

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2 Stars

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1 Star

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Good Value

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Price & Quality

0.0

Shipping & Delivery

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Customer Service

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Return Policy

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All Reviews (2)
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Kay.Perry
November 13, 2020
"The system seems to be nice for now"
The system seems to be nice for now. I only tried to rent one dress for once after a recommendation by a friend. The dress arrived very clean. Can be used for special occasions.
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silvergorilla762
May 19, 2017
"Started off great, went south, then came back around to good."
My daughter used my credit card (with my permission) to rent a dress. She didn't return it in time (there were extenuating circumstances). They dinged my card 3 times for $1090 each time. Per their rental agreement, the could have left me on the hook for $1945 and refunded the rest. They were good enough to refund all 3 of those charges. We will use them again.
Questions & Answers
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Scheduled an app for my daughter but i used my own email, would that affect my future order for myself as far as my dress size

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Do they use a chatbot? i heard there was one but it was removed?

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Did anyone get their order on time? i ordered a dress to arrive on 1/9 my birthday even is 1/10.. i'm going to be upset if i don't receive it on time!

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I just heard of this via a co-worker who uses your services. i'm just not understanding how the pro membership works. so i"m only paying $29.95 once

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Scheduled an app for my daughter but i used my own email,would that affect my future order for myself as far as my dress size

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